[ Policy Page ]

    Privacy Policy

    Effective Date: March 24, 2026

    Who We Are

    Always Thankful Claims LLC is an Ohio public adjusting business. If you have questions about this policy, contact us at info@alwaysthankfulclaims.com or call (216) 206-7911.

    Information We Collect

    We may collect information you provide directly, including your name, phone number, email address, property address, claim type, and any details you choose to submit through the website.

    We may also collect technical and marketing data such as page URLs, referrer data, campaign parameters, click identifiers, and device and browser information, including data collected by analytics and advertising tools when you use the website.

    How We Use Information

    • To respond to claim review requests and communicate with prospective clients.
    • To understand which services, locations, and campaigns generate qualified leads.
    • To improve site performance, forms, and user experience.
    • To support advertising and remarketing efforts, subject to your browser settings and applicable platform opt-outs.

    Cookies and Tracking

    We use essential website technologies to operate the site. We also use analytics, tag management, and advertising technologies that may set cookies or similar identifiers when you visit. See our Cookie Policy for details. You can limit tracking through your browser settings and provider opt-outs.

    How We Share Information

    We may share information with service providers that help us operate the website, process form submissions, host content, analyze traffic, or connect leads to internal systems. We do not sell your personal information.

    Text Messaging (SMS)

    If you opt in to receive text messages from Always Thankful Claims, we send customer-care messages related to your claim — such as claim status updates, appointment reminders, and secure document links. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for assistance. Mobile phone numbers and SMS consent are never sold, and are never shared with third parties for marketing purposes.

    Data Retention

    We retain inquiry and marketing data for as long as reasonably necessary to respond to inquiries, evaluate campaigns, maintain business records, and comply with legal obligations.

    Your Choices

    • You may contact us to update or correct information you submitted.
    • You may manage cookies through your browser settings.

    Policy Updates

    We may update this policy from time to time. The effective date above reflects the latest version.