Always Thankful Claims founder

    About Us

    Your Claim Deserves a Real Advocate

    When disaster strikes, insurance companies protect their bottom line. We protect yours.

    Our Story

    Built to protect Ohio homeowners

    Always Thankful Claims was founded on a simple belief: every policyholder deserves someone in their corner. When disaster strikes — a storm tears through your roof, a pipe bursts in your basement, or fire damages your property — the last thing you should have to worry about is handling the insurance claims process alone.

    As licensed Ohio public adjusters, we represent you — not the insurance company. We inspect the damage, meticulously document every loss, and negotiate directly with your insurer to help ensure you receive a fair evaluation of your claim.

    Our name reflects our philosophy. We started this firm because too many Ohio property owners were settling for less than their policy allowed and help Ohio families and businesses recover from property damage with dignity and confidence.

    Shukri Salem — Founder of Always Thankful Claims
    Shukri Salem

    Shukri Salem

    Founder & Licensed Public Adjuster

    "No Ohio homeowner should have to fight their insurance company alone. That's why I started Always Thankful Claims."

    HAAG Certified — Wind & Hail, Residential Roofs · Association of Certified Adjusters · Ohio PA License #1714261

    Our Values

    Principles That Guide Every Claim

    I

    Integrity

    Honest and transparent in every interaction. We never recommend a course of action that isn't in your best interest.

    G

    Gratitude

    Helping families and businesses recover is a privilege we never take for granted.

    A

    Advocacy

    We stand shoulder-to-shoulder with policyholders, fighting for fair evaluations.

    C

    Communication

    We break down every step in plain English so you always know where things stand.

    R

    Responsiveness

    When disaster strikes, time matters. We pride ourselves on fast response and follow-through.

    R

    Results

    We measure success by outcomes — and the peace of mind we provide during difficult times.

    Ready to Get Started?

    Our licensed public adjusters are standing by. Get a free, no-obligation claim review today.

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